Introduction
D-AddPesa values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the D-AddPesa mobile or web application.
About D-AddPesa
D-AddPesa is a financial utility application that enables users to transact between Deriv and M-Pesa. Users can:
- Deposit funds from M-Pesa to Deriv
- Withdraw funds from Deriv to M-Pesa
Information We Collect
We may collect the following types of information:
- Personal information such as phone number and basic account details
- Transaction-related data required to process deposits and withdrawals
- Technical data such as device information and app usage logs
How We Use Your Information
Your information is used strictly for the following purposes:
- Processing deposits from M-Pesa to Deriv
- Processing withdrawals from Deriv to M-Pesa
- Verifying user identity and preventing fraud
- Improving app performance, security, and user experience
Data Security & Encryption
All user data transmitted and stored by D-AddPesa is encrypted using industry-standard security practices. We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
Data Sharing
D-AddPesa does not sell or rent your personal data to third parties. Your information may only be shared when necessary to:
- Facilitate transactions with Deriv and M-Pesa
- Comply with legal or regulatory requirements
- Protect against fraud, abuse, or security threats
Data Retention
We retain your data only for as long as necessary to provide our services and comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.
Account Deletion
You have the right to request deletion of your D-AddPesa account and associated personal data at any time.
To request account deletion, please contact D-AddPesa support through the app or via our official support channels. Once verified, your account and personal data will be permanently removed, subject to any legal obligations.
Your Rights
As a D-AddPesa user, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your account and personal data
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our official platforms. Continued use of D-AddPesa after changes means you accept the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact D-AddPesa support through the application.